Patio Door Factory http://www.patiodoorfactory.com Serving All of Southern California Sun, 30 Aug 2015 19:35:01 +0000 en-US hourly 1 https://wordpress.org/?v=5.3.3 test http://www.patiodoorfactory.com/341/ Sun, 30 Aug 2015 19:29:06 +0000 http://www.patiodoorfactory.com/?p=341 Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
kees

*Last Name:

de Vries
*  Phone Number: 
8189151303
 

Alternate Number:

*  Email Address:
wkdv@aol.com
 
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wkdv@aol.com
 

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${contact }

*  Contact First Name: 
kees
 *  Contact Last Name:

devries

*  Phone Number: 
8189151303  
Alternate Number:


*  Email Address: *  
wkdv@aol.com
 Confirm Email Address:

wkdv@aol.com  

Address Where Service Is Needed:
*  Address:

9419 Donna Ave   
Address Cont:

 
*  City: 
Northridge
*
  State:
California
*Zip/Postal Code:

91324

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
Sliding doors have become extremely difficult to open and close, very "heavy."

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Malyn

*Last Name:

Roest
*  Phone Number: 
949 716 3778
 

Alternate Number:
949 632 6208
*  Email Address:
mcroest@gmail.com
 
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mcroest@gmail.com
 

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Address Where Service Is Needed:
*  Address:

22136 Richford Dr   
Address Cont:

 
*  City: 
Lake Forest
*
  State:
California
*Zip/Postal Code:

92630

Request Details
*  I Am Requesting: 
I'm Not Sure

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
i had 2 sliding glass doors installed in Jan/Feb. the screen door from one of the sliding glass doors was accidentally clipped and the screen door roller seems to be damaged and will not roll correctly. I don't know if the roller can be replaced or if the entire screen door has to be replaced.
Original Quote 12/27/19 Roest122719

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Homeowner
*  First Name: 
Annette

*Last Name:

Gray
*  Phone Number: 
818-300-8833
 

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*  Email Address:
anet_90065@yahoo.com
 
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*  Contact First Name: 
Annette
 *  Contact Last Name:

Gray

*  Phone Number: 
818-300-8833  
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*  Email Address: *  
anet_90065@yahoo.com
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anet_90065@yahoo.com  

Address Where Service Is Needed:
*  Address:

20028 Hemmingway St   
Address Cont:

 
*  City: 
Winnetka
*
  State:
California
*Zip/Postal Code:

91306

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
The patio doors that were installed less than a year ago are double glass, in between the glass (on the inside) the doors have a rubber black sealing strip. That strip is bubbling on one door however taking a closer look at both doors, it appears the black strip is poorly installed. The strip must be replaces on both doors. This should not be happening. Type: 1733 PD OXXO HALLOW VINYL MOLDING - Poor Quality on workmanship

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Alex

*Last Name:

Pop
*  Phone Number: 
213 321 3414
 

Alternate Number:
424 206 2065
*  Email Address:
alexpop45@gmail.com
 
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alexpop45@gmail.com
 

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*  Contact First Name: 
Alex
 *  Contact Last Name:

Pop

*  Phone Number: 
213 321 3414  
Alternate Number:

424 206 2065
*  Email Address: *  
alexpop45@gmail.com
 Confirm Email Address:

alexpop45@gmail.com  

Address Where Service Is Needed:
*  Address:

1010 13th street   
Address Cont:

 
*  City: 
San Pedro
*
  State:
California
*Zip/Postal Code:

90731

Request Details
*  I Am Requesting: 
Replacement Parts Only

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
rollers of the 4 sliding doors screens are rusted. Please send me 8 replacement rollers for the 4 insect screen.

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Marco

*Last Name:

Rueda
*  Phone Number: 
8186323112
 

Alternate Number:
8188302373
*  Email Address:
Ruedamarco@msn.com
 
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Ruedamarco@msn.com
 

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Address Where Service Is Needed:
*  Address:

16350   
Address Cont:

Labrador St  
*  City: 
North Hills
*
  State:
California
*Zip/Postal Code:

91343

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
The lock system to our slider Door is no longer working or locking.

After a few days I noticed the hook that hooks to the door jam and locks the door was no long operational.

I removed the locking part to try and replace it. After a trip to Home Depot I realized that this lock system was not available at my local store.

I reached out to my door provider to look for a solution and provide a part or create a repair visit.

At this point I just need this door to lock. This is unsafe and could be a security breach in our home. Please provide solution as quickly as possible.

Thank you for your urgency.

Marco Rueda

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Mary

*Last Name:

Garabedian
*  Phone Number: 
5626954398
 

Alternate Number:
5626653098
*  Email Address:
marygarabedian@gmail.com
 
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marygarabedian@gmail.com
 

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Mary
 *  Contact Last Name:

Garabedian

*  Phone Number: 
5626954398  
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5626653098
*  Email Address: *  
marygarabedian@gmail.com
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marygarabedian@gmail.com  

Address Where Service Is Needed:
*  Address:

5822 Canobie Avenue   
Address Cont:

 
*  City: 
Whittier
*
  State:
California
*Zip/Postal Code:

90601

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
south side of house sliding door leaking when its raining

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
AMEY

*Last Name:

LEE
*  Phone Number: 
2133216823
 

Alternate Number:
3233278339
*  Email Address:
michael.lee288@gmail.com
 
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michael.lee288@gmail.com
 

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 *  Contact Last Name:

LEE

*  Phone Number: 
2133216823  
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3233278339
*  Email Address: *  
michael.lee288@gmail.com
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michael.lee288@gmail.com  

Address Where Service Is Needed:
*  Address:

3868 GLENALBYN DRIVE   
Address Cont:

 
*  City: 
LOS ANGELES
*
  State:
California
*Zip/Postal Code:

90065

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
Order# Lee042319.

There was a 1-2 inches gap in the track guard in the middle panel of my bedroom(BED 3) patio door(OXO) at the second floor. The door that opens was where the gap is located and I shift the guard against the window panel frame so it covered the gap now. See pictures of the opening patio door and I circled the location where the gap was.

I think this morning heavy rain caused water to go through the gap down to the first floor drywall where there’s a sealed hole from old vertical blinds rail. See pictures below where I circled the hole sealed by silicone fillers and water drippings. This is directly above the BED 3 OXO patio door.

There’s also an expected hole which I understands it’s for rain so doesn’t cause mildews and such that’s located on the inside of my mom’s bedroom(BED 2) patio door(XO) at the second floor. I think this hole may cause water going through and drip and travel to the first floor but no water leaking through yet since much smaller hole and no where to come out on first floor. Picture below shows that hole that I circled and there’s remaining water.

What can be done to ensure no more water leaking through from these 2 patio doors at the second floor to first floor as more rain coming this week?

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Yoav

*Last Name:

Weiss BEAR
*  Phone Number: 
310-254-5836
 

Alternate Number:

*  Email Address:
yoav.weiss@gmail.com
 
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yoav.weiss@gmail.com
 

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Address Where Service Is Needed:
*  Address:

4821 Gaviota Ave.   
Address Cont:

 
*  City: 
Encino
*
  State:
California
*Zip/Postal Code:

91436

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
BEAR CUSTOMER!
It’s line item 6 - the oxxo. The right screen (looking from outside) licking mechanism hasn’t ever worked. The black plastic lever doesn’t control the metal latch so we can’t lock the screen to the receiving screen on the left.

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Alex

*Last Name:

Pop
*  Phone Number: 
213 321 3414
 

Alternate Number:

*  Email Address:
alexpop45@gmail.com
 
 *  Confirm Email Address:

alexpop45@gmail.com
 

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*  Phone Number: 
 
Alternate Number:


*  Email Address: *  

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Address Where Service Is Needed:
*  Address:

1010 13th street   
Address Cont:

 
*  City: 
San Pedro
*
  State:
California
*Zip/Postal Code:

90731

Request Details
*  I Am Requesting: 
Service Repair

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
Tow of the patio sliding doors are very hard to roll open or close.

Who Are You?
*  Your Role? 
Homeowner
*  First Name: 
Vicky

*Last Name:

Taft
*  Phone Number: 
(310) 214-0072
 

Alternate Number:

*  Email Address:
vetaft@aol.com
 
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vetaft@aol.com
 

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Alternate Number:


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vetaft@aol.com
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vetaft@aol.com  

Address Where Service Is Needed:
*  Address:

4124 W. 184th Place   
Address Cont:

 
*  City: 
Torrance
*
  State:
California
*Zip/Postal Code:

90505

Request Details
*  I Am Requesting: 
Replacement Parts Only

*  Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
Screen door handle has broken. Need replacement

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